● Account suspended · Funds held

Your account is down. Your money is frozen. The appeal is the way back.

We build Amazon suspension appeals the way Amazon reads them: a real root-cause analysis, a Plan of Action in Amazon's own format, and an evidence pack that proves every sentence. Written from your facts — never a template with your name pasted in.

The audit fee is credited in full toward the Full Appeal Package within 7 days. And the sentence every honest service in this business will tell you: Amazon decides reinstatement. We sell the strongest honest case — never a promise.

48 hrs
Full case file delivered (24 with Rush)
3 parts
Amazon's Plan of Action structure — no more, no less
6
Suspension types with dedicated case frameworks
$249
Case Audit — credited in full toward the full package
Read this before you pay anyone

What we cannot sell you

Reinstatement is Amazon's decision. This category is full of services that will happily sell you the appearance of certainty at the exact moment you're most desperate — invented success rates, "guaranteed reinstatement," insider connections that don't exist. In Amazon appeals, those claims are the most reliable scam signal there is. Here is our position, in writing, before any money moves:

How it works

From notice to submitted case in 48 hours

Four stages, each producing a real artifact you can inspect. The clock starts when your intake and documents are both in — and we confirm your exact delivery time in writing before drafting begins.

≤ 4 BUS. HRS

1 · Send the notice

Email your suspension notice (and any prior appeals). You get an honest first read: your case type, what Amazon is actually asking for, and what will make or break the case.

  • First read, free
  • No credentials, ever
  • A straight no if we can't help
2 BUS. DAYS

2 · Case Audit — $249

The written diagnosis: the actual root cause inside your operation, the evidence map (what proves what), the gaps that would sink an appeal today, and the exact POA structure your case needs.

  • Credited in full toward the package
  • "Don't appeal yet" is a possible verdict
  • Yours to keep, whoever builds the case
48 HOURS

3 · The case file

Full Appeal Package ($1,495): the Plan of Action written to Amazon's three-part format, plus the indexed evidence pack — every claim in the letter mapped to a document you actually have.

  • Five-gate quality check before delivery
  • Submission checklist included
  • You submit from your own account
INCLUDED

4 · Amazon replies

Asked for more information? One revision round is included. Denied? The Escalation Package ($995) rebuilds the case from Amazon's own denial language — up to 2 re-appeals, 30 days of handling.

  • We quote their words back, not hope
  • No resubmitting on your own, ever
  • Honest stop advice when facts say stop

What lands in your inbox

Not a letter — a case file. The Plan of Action, an evidence pack where every attachment is indexed to the sentence it proves, and a submission checklist that tells you exactly what to paste, what to attach in what order, and what not to add. Unindexed extra documents are how good cases contradict themselves.

Case types

Six kinds of suspension. Six different cases.

A Plan of Action fails when it answers the policy next to the one Amazon cited. Each type below runs on its own root-cause framework in our case system — the structure is Amazon's; the content is yours.

IP COMPLAINT

Trademark · copyright · patent

Rights-owner complaints live or die on authorization documents and retraction handling. The case proves your right to sell — or rebuilds your sourcing so a listing like this can't happen again.

AUTHENTICITY

"Inauthentic" · counterfeit · used-as-new

An evidence case: invoices that reconcile to the units you sold, a supply chain Amazon can verify end-to-end, and the QC system that replaces the one that let it through.

SECTION 3

Deactivation · verification failure

A documents case. The winning move is a corrected, cross-consistent packet — every name, address, and invoice reconciled — not the same rejected documents sent louder.

LISTING POLICY

Restricted products · page rules · reviews

The POA must answer the exact clause cited. Review-manipulation cases in particular are won on candor and removal of the mechanism — never on denial against evidence.

PERFORMANCE

ODR · late shipment · tracking

A dated window, an internal cause, and a metric already recovering. We never blame your carrier — Amazon's answer to that is always "your carrier is your process."

LINKED ACCOUNTS

Related-account deactivation

Won on candor and documentary separation: the full relationship map, admitted accurately, with the separation already executed and evidenced — not argued.

Proof of work

Judge the work before you buy it

We have no track record to quote you — so we publish the next best thing: a complete case, built end-to-end on a fictional seller, using our real method. Audit, Plan of Action, evidence index. If the structure below looks like the strongest appeal you've seen, that's the product.

  • The root cause is internal — and provableThe seller's first (failed) appeal blamed the carrier. The carrier's own scan records proved pickups were on time. The real cause: a promotion spike, one packer, and no daily dispatch check. Amazon credits the second story because documents carry it.
  • Corrective actions are past tenseBuyers refunded, second packer hired, metric already recovered to 1.8% — every claim dated and attached. Promises are not corrective actions.
  • Prevention is a system, not a sentimentA named owner, a 9:00 AM daily audit, a dispatch cutoff, a promotion gate — with the first 10 days of completed logs attached as proof it already runs.

Get the full sample case by email

Pricing — published, in full

Professional case work, priced like it

Established appeal services charge $500–$3,000 per case; attorney-led practices start higher. The $25–$200 gig tier sells recycled templates — the documented reason most first appeals fail. Our prices sit at the credible professional floor, and every term below is in your quote email before you pay.

Case Audit

$249

The written diagnosis. Find out whether your case is winnable, what it needs, and what would sink it — before you spend real money.

  • Root-cause analysis of your notice + history
  • Evidence map: what proves what, what's missing
  • The exact POA structure your case needs
  • Honest verdict — including "don't appeal yet"
  • Credited in full toward the Full Package within 7 days
  • Delivered within 2 business days
Start the Case Audit

Escalation Package

$995 add-on

For a case Amazon has already denied or stalled. Not the same letter sent louder — a rebuilt case aimed at a senior review.

  • Denial-language analysis: what they actually rejected
  • Escalation correspondence with case chronology
  • Up to 2 re-appeals rebuilt from Amazon's replies
  • 30 days of case handling included
  • Honest stop advice if the facts say stop
Escalate my case

Rush — 24-hour delivery

Your Full Appeal Package case file in 24 hours instead of 48, from complete intake. Refunded automatically if we miss it.

+$400

Account Health Guard — after you're back

Monthly account-health review, policy-warning triage, and a priority line if anything is ever flagged again. Offered at case close, cancel anytime.

$149/mo
Our only guarantee, stated precisely: if the case file is late by more than 24 hours past the time we confirmed in writing, you may choose a full refund instead of the file; if our audit concludes your case shouldn't be appealed, the audit fee is refundable in full. Amazon's decision — in either direction — never changes the fee. That symmetry is what an honest service looks like.
Questions

Asked by every suspended seller

Can you guarantee I'll be reinstated?

No — and you should run from anyone who says yes. Reinstatement is Amazon's decision alone. Guaranteed-reinstatement claims and undocumented success rates are the category's documented scam markers. What we guarantee is the work: a case built from your actual facts, every claim evidenced, delivered on the clock we promised — with the refund terms in writing before you pay.

Why not just use a $100 template service?

Because Amazon's reviewers read those templates daily, and third-party analyses of this category consistently find sub-$500 template appeals perform no better than writing it yourself. Worse, a weak first submission isn't free — it shapes how the next one is read. Your first appeal is your strongest shot; it should be a case, not a form letter.

Do you need access to my Seller Central account?

Never. We work from the notice text, your prior appeals, and your documents. You paste the Plan of Action and submit from your own account, following the checklist in your case file. Any service asking for your credentials is asking you to hand a stranger the keys to the business you're trying to save.

I already appealed and got denied. Is it too late?

Not necessarily — but the strategy changes. A denial tells us what Amazon found insufficient, and the Escalation Package rebuilds from their exact language rather than repeating the first letter. Send us the denial with your inquiry; the first read will tell you honestly whether escalation has a real basis or whether the facts say stop.

What if my case shouldn't be appealed yet?

Then the Case Audit says exactly that — with the specific fixes (documents to obtain, a metric to recover, a packet to rebuild) and the order to do them in. In that case the audit fee is refundable in full, or converts to credit — your choice, per the terms you saw before paying. Selling you a package that would fail is how this category got its reputation; we decline the sale instead.

How fast is "48 hours," exactly?

From the moment your intake answers and your documents are both in our hands — we confirm the exact delivery time in your case-started email. Audits run 2 business days; revision rounds 2 business days; if we ever can't hold a time, you hear it before it passes, and the refund terms (including automatic refund of the Rush fee) apply as written.

I'm not in the US. Can you take my case?

Yes — Amazon uses the same suspension types and appeal structure across marketplaces, and our prices are USD regardless of marketplace. Notices in other languages: send them; we'll tell you in the first read if anything about the marketplace changes the strategy.

What happens to my documents and information?

They're seen only by the people working your case, never shown to another client, and never used for training or marketing — our published sample case is fictional end-to-end for exactly this reason. Case files are deleted 90 days after your case closes unless you're on a Guard plan.

Every day deactivated is a day at $0.

Send us the notice. Within 4 business hours you'll have an honest first read — your case type, what Amazon is really asking for, and whether we'd take the case. The read is free. The decision after it is yours.

Email your notice for a free first read

Or start directly: Case Audit — $249, credited